Data Retention Policy

This policy sets out what information Escape holds, how long we hold it for and when it will be deleted.
It also covers the procedure to follow regarding data requests.

• Information held by us
• How long is personal data held for?
• Where is personal data held?
• How is personal data deleted?
• Access to personal information, correction and deletion

INFORMATION HELD BY US
We hold personal information about:

• Clients
• Former clients and prospective clients
• Employees
• Job applicants

We also hold information about financial transactions relating to these eg services or treatments provided, products bought, payroll information.

HOW LONG IS PERSONAL DATA HELD FOR?
We aim not to hold personal data longer than necessary.
Unless requested by an individual, the following types of data will be held for the periods shown below, after which it will be securely deleted or destroyed:

 

Personal data about clients, financial transactions and employees are held on our secure salon software system which is backed up every day or held in secure electronic files electronically which can be accessed only by employees of Escape.

WHERE IS PERSONAL DATA HELD?

Paper records are held securely at the salon or in secure archive storage.

HOW IS PERSONAL DATA DELETED?

Personal data is permanently deleted in accordance with the retention periods listed above from:
• Salon software system
• Electronic files
• Emails
• Paper records, which are securely shredded.

ACCESS TO PERSONAL INFORMATION, CORRECTION AND DELETION

To read our privacy notice, please follow this link : Privacy Notice

All requests for access to personal information will be handled by senior salon staff.

Responses to requests will be made within 30 days.

All information relating to the individual will be compiled into a report and collected from:

  • Salon software system
  • Financial transactions
  • Emails
  • Other electronic records
  • Paper records (where applicable)

Escape The Hair Studio Limited trades as “Escape”